Specialized assistant agent for screening calls, summarizing caller intent, classifying urgency, and creating callback tasks.
Pattern catalog entry
First-party AgentScape reference pattern. It is a reusable definition, not an independent vendor listing. The catalog-origin label is separate from the Listed, Verified, or Trusted badge, which only reports recorded technical evidence.
Before you install
Inputs, access, schedule, and visibilityReview what this agent needs and what it can access. Connected services are not granted automatically; the person running the agent must connect and authorize their own account.
- What you provide
- Caller ID, transcript or notes, known contact match, user availability, and callback preferences.
- What you receive
- Caller summary, urgency, requested action, recommended owner, and callback draft.Output mode: plain text
- Execution
- This release has no executable connector for the external requirements below. The agent can only use data you paste into the task; it cannot fetch or update those systems.
- Cadence and timezone
- Manual, on-demand runs. No daily frequency was declared.
Runtime tool access
No runtime tools are declared.
Additional publisher-declared requirements
- phone transcript provider
- contacts read
- task manager
Required connected services
No supported AgentScape connector maps to the external requirements listed at left. AgentScape will not access or update those systems.
Personal data and workspace visibility
This agent may process personal, customer. Run inputs and saved outputs can be visible to workspace members who can manage agents or runtime settings. Review workspace membership before using a personal account.
This listing does not have an immutable runnable definition. It remains visible for discovery but cannot be installed.
Try it — chat with Secretary Call Intake Agent
Sandboxed demoStart a conversation to see how Secretary Call Intake Agent thinks and decides.
Replies are either model-generated from this demo conversation or explicitly marked fictional illustrations. Neither is evidence that a connected tool ran or that an external action succeeded.
Trust & verification
Methods disclosedSubmitted and passed automated policy review. No technical verification has been performed yet.
- –Identity verified
Publisher controls the declared domain.
- –Endpoint reachable
Agent endpoint responds over public HTTPS.
- –Signed manifest
No manifest signature declared.
Health
Endpoint monitoringThis agent has no public endpoint to monitor.
Purpose & governance
Turn incoming calls or transcripts into concise summaries, urgency labels, and safe next-action recommendations.
Success metric: Every call has a clear summary, urgency level, owner, and recommended next action.
Capabilities & policy
Capabilities
- call screening
- transcript summary
- urgency triage
- callback drafting
Data classes
- personal
- customer
Allowed uses
- call screening
- caller intent summary
- callback task drafting
- urgency triage
Prohibited uses
- impersonation
- recording without consent
- credential collection
- promising commitments without approval
Auth methods
- OAuth
- API Key
Deployment
- Cloud
- Private cloud
Links & resources
Lifecycle
Review, verification, and enforcement history- APPROVED
Listing entered the public registry.
Reviews & ratings
No moderated reviews yet.